Privacy Policy

We take protecting your privacy seriously, and we want you to understand exactly how and why we use your information. This document is our Privacy Policy, which describes what information we collect and what it's used for. It applies to all interactions with townfave.com, including content posted through townfave.com.

Please read this Privacy Policy carefully. Your use of and/or registration with TownFave will constitute your agreement to our policy. If you cannot agree to the terms and conditions set forth below, please do not use our services. Additionally, our Privacy Policy is part of our User Agreement, and by using the site you agree to both.


about this policy

We collect some information in order for you to have an account you can use to participate on the site, and other information that is necessary to make the service work. Our goal in developing our privacy practices is to allow your participation to remain as anonymous as you choose and we don’t sell or profit from the information you share with us.

We do take efforts to make sure the platform keeps working. This includes using your information, where necessary, to stop spam and gaming and other activities that violate the user agreement. We also share your information when we are legally required to do so. Please read this privacy policy carefully. It describes what information we collect, how it is used, and when it is shared so you can make smart decisions about how you use TownFave! We think it strikes a good balance and respects you – our users – who make this whole thing possible. Let us know what you think.


what information we collect

registration information

When you create an account, you are required to provide an email and password. We also log, and retain indefinitely, the IP address from which the account is initially created.

post, comment and messaging data

The posts and comments you make on TownFave are not private. This means that, by default, they are not deleted from our servers – ever – and will still be accessible after your account is deleted. However, we only save the most recent version of comments and posts, so your previous edits, once overwritten, are no longer available.

Your messages are generally only viewable by the parties involved, but they may be accessed internally as needed for community support. Moreover, we keep a complete log of all messages sent on our service, even when both parties later delete their accounts.

log data

Log data is certain information that is automatically collected by our systems when you visit TownFave, including the type of software used to access the site (browser, operating system), the address of the external or internal page that referred you, and your IP address. This information is recorded even if you are logged out of your account.

other information related to your account

As you interact with TownFave as an accountholder, we save certain information about these interactions and your preferences.


how we use or disclose collected information

our use of your information is limited to improving your experience

It takes a lot of work to keep our site running and prevent abuse, and we sometimes use your data in order to facilitate this. Your information is used internally only where necessary to provide our services.

your private information is never for sale

This means that we will only share your personal data with your consent, and after letting you know what information will be shared and with whom, unless it is otherwise permitted in this policy. While advertisers may target their ads to the topic of a given list, we do not sell or otherwise give access to any information collected about our users to any third party.

Anonymous, aggregated information that cannot be linked back to an individual user may be made available to third parties.

TownFave will not disclose your information unless required by law

We may disclose – or preserve for future disclosure – your information if we believe, after due consideration, that doing so is reasonably necessary to comply with a law, regulation, or valid legal process. If we are going to release your information, we will do our best to provide you with notice in advance via TownFave's private messaging system unless we are prohibited by court order from doing so (e.g., an order under 18 U.S.C. § 2705(b)).

your information may be disclosed by us in an emergency or to keep our services running

Other extraordinary circumstances may require disclosure: we may also disclose your information when we believe it's necessary to prevent imminent and serious bodily harm to a person; to address fraud, security, or spam; or to protect our rights or property.


cookie policy

Cookies are small data files placed on your computer by websites you visit in order to help them remember certain information about you. At TownFave, we set only a few cookies for tracking user preferences, authentication, and collecting anonymous analytics data. Additionally, our advertising partners set cookies. Each of these uses is described in greater detail below.

authentication cookies

When you log into your account, TownFave will place a cookie for the sole purpose of creating this session. It contains your user id and hashed authentication information.

analytics cookies

We use a tool called Google Analytics to help us understand how users interact with our website. It tells us aggregate usage and traffic information, such as how the site was accessed, how long visitors stayed, and the number of first-time visitors to the site. By knowing how people use the site, we can make it better. To learn more about Google Analytics and how it uses your data, please visit http://www.google.com/analytics/learn/ privacy.html.

advertising cookies

Some cookies may be placed during the provision of our advertising partner

disabling cookies

Most browsers include an option to clear existing cookies or reject new ones. However, if you do this, portions of the TownFave website may not function as intended.


account deletion

You may choose to delete your TownFave account at any time. The usernames associated with deleted accounts remain unavailable for others to use, and your public profile is no longer visible to users of the site. However, the posts and content you made during your tenure as a TownFave user will not be automatically deleted as part of the account removal process, though your username will be publicly disassociated with all posts.


data security

TownFave will make every effort to secure any private information submitted to us by our users. However, no data transmission over the internet is completely secure, so we cannot guarantee the absolute security of this data. You use the service at your own risk, and are responsible for taking reasonable measures to secure your account (such as carefully maintaining the secrecy of your password).


international visitors

TownFave is a California-based company whose servers are housed in the United States. All personal information we collect from our international users is transferred to the United States and processed according to US law.

TownFave complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. TownFave has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view TownFave's certification, please visit http://www.export.gov/safeharbor/.


children under 13

Although we welcome users from all walks of life, our site is not aimed at children, and the United States government has put limits on our ability to accept users under a certain age through the Children's Online Privacy Protection Act of 1998. Individuals under the age of 13 may not create an account with us. If you believe someone 12 or younger is using our site without parental consent, please contact us.


changes to this policy

We reserve the right to change this policy to meet the changing needs of TownFave, or for any other reason. If we make changes, we will notify our users. Where the changes substantially alters your rights, notice will appear prominently on your front page. More minor changes may only be highlighted by the privacy policy link in the footer of our website.


contact

TownFave welcomes questions, concerns, and feedback about this policy. Please feel free to contact us.